PCI-PAL PLC is a holding company, which engages in the provision of contact center payment solutions and services. The company is headquartered in Ipswich, Suffolk and currently employs 119 full-time employees. The company went IPO on 2000-09-29. The firm's products secure payments and data in any business communications environment, including voice, chat, social, email, and contact centers. Its technology includes Dual Tone Multi Frequency (DTMF) masking, Secure Digital Links, Speech Recognition, and Conversational AI. DTMF masking technology for PCI compliance removes any need for the agent to see, hear, or store sensitive payment data. Its Digital Engagement secures payments through digital engagement channels, such as Webchat, Whatsapp, social media and email. Its Speech Recognition technology is a feature of its agent assist and interactive voice response payment solutions, allowing customers to speak their details in a secure way as an alternative to using their telephone keypad. Its product-base is available from its global cloud platform hosted on Amazon Web Services.